Greetings, GRO-AUT SOLUTIONS making changes for the future. Please read a message from the owner Lavonda Anderson.
I would first like to thank all gro-aut customers for their continued support in allowing me to to continue to do what I love best....helping others.
This email is to provide information on what's new at Gro-aut Solutions.
1) We are in the process of switching webhost providers. This has been a decision that I have been trying to avoid for some time now but do to numerous issues with the checkout system, I have no other option but to seek another provider whom can offer the services needed. Transaction errors has been an ongoing issue with the current shopping cart and unfortunately, this issue is getting worse as our order volume increases and the host provider is unable to resolve the issue. So, very soon, Gro-aut Solutions will have a new webhost with a whole new look! I do apologize but all customers will have to register again at the new site prior to ordering and any past orders in the old system will not be available for viewing. I plan to submit the domain transfer soon and the actual switch could take as long as a few minutes to 48 hours. What you will see until the transfer takes place is "this store is closed for maintenance" and if it allows me to, I will put in the already active new web address (www.gro-aut.com) so that if someone wants to still shop, they can do so at our new home. When the switch takes place, you will still be able to enter the www.myfasthairgrowth.com or thewww.groaut.com and get to the new site as well so there will be no change in the web address, just a different host with a new look.
Also, reviews! We will have no reviews at the new store other than what I have had time to enter on the testimonials page which is next to nothing compared to the hundreds accumulated over time atmyfasthairgrowth.com and groaut.com so IF anyone has the time and is inspired to lend a helping hand, please by all means submit a review as this information could be meaningful in helping someone else decide on what they should purchase for their hair. Pics are also welcome and is worth more than a thousand words, please send any pics that you would like posted in our store tosupport@gro-aut.com.
2) BEFORE I go further, I would like to apologize if this email reaches any of my haters. YES, anyone whom has hated on me due to my not accepting rudeness at Gro-aut Solutions. I have no intent to reach you and did make all attempts to delete all of those that have been banned from Gro-aut Solutions due to unnecessary rudeness so if this email does reach you, please disregard as nothing has changed, I still do not have time for the ignorance and will continue to pray for those in need.
3) Gro-aut products is headed to the factory! The first product that is already in production is the #1 seller, Gro-aut oil. It is expected to be finished within the next 2 1/2 to 3 months. And there is more...Our bottles will have a new look. As time passes, you will notice that the look is changing little by little. This is because with my schedule, I will be working on it a little at a time in my spare time which is little to none. The first bottles to change of course is the gro-aut oil since this is the first product in factory production. After production is complete, our plan is to start marketing to stores. Any gro-aut customer marketing agents out there? I sure need one to set up a presentation/portfolio. I have hundreds of reviews stored to work with and any pics that anyone would like to send with a testimonial would be great right about now to assist with creating an outstanding presentation so that I can work on getting Gro-aut in a store near you!
4) Any orders in what I will now call the old websites will be processed per our normal shipping schedule, no change there and you will still receive a tracking notification. The only difference is you will no longer be able to see it in your order history.
5) International customers: I am not sure what the issue is with international shipping/receiving but there has been an ongoing issue with packages either being lost, stolen, or whatever the case may be with it occurring most frequently with shipments to the United Kingdom. Because of this, I took thousands and thousands of dollars in losses to issue refunds or replace packges. This is of course why the shipping rates at Gro-aut Solutions for international shipping increased like overnight. Now oddly enough, when I started requiring trackable shipping (reason the cost increased) the losses and claims of nonreceipt stopped completely which started to make me wonder, was all of those claims of nonreceipt fictional or nonfictional? Hummm.
Well with international customers constantly complaining about the high cost to ship, and the long transit time to receive their order after shipment, I have decided to partner with 'International Checkout', a company that specializes with international shipping. They offer lower rates and faster transit times. For more information, visit the international page at www.gro-aut.com or their direct site at www.internationalcheckout.com. And when checking out at our new store, simply add the desired items to your cart and then click the international checkout button on the checkout page to complete checkout.
6)Affiliates: Because it is a new store, you will have to register again to become an affiliate. Unfortunately, any earnings after December 31, 2012 will be lost as I can not transfer them over. Any payments due in January for earnings through December 31, 2012 will be paid. I am in the process of having the web developer work on the affiliate program and it is not yet ready so it will be inactive until the developer has finished setting it up. Unfortunately, the affiliate program at this webhost does not offer tier affiliate earnings, it only offers single meaning you do not earn from anyone that signed up under you. This feature is not available in their affiliate programming, I do apologize.
I know this is alot to take in all at once but believe me, this change is long time overdue and I do believe that this will be a case of "sometimes change is better".
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Ok, I think I have covered everything or at least I think so. It is 1:30 am where I am now and I'm still up working so I think I will end this email here and work on submitting the server change before going to bed. If anyone has any questions, please by all means, do not hesitate to contact me. And speaking of contacting, the old email addresses will not be used after the switch. It is important to use the contact form on the webpage in order to reach me. I will however continue to check the old emails for a week or two but after that, expect no responses from the old email addresses as they will no longer be used. Please remember to use the contact form on the website for support.
Good night everyone and God Bless,
Lavonda
Gro-aut Solutions LLC
www.gro-aut.com
www.groaut.com
www.myfasthairgrowth.com